Privacy Policy

When you use our website or place an order, we may collect full name, mobile number, email address, delivery/billing address, pincode, order details, payment-related information, and voluntary customer support communications reasonably necessary to provide our services and process your orders.

2. How We Use Information

We use your information to process and deliver orders, confirm payments, contact you, provide customer support, process returns, refunds or exchanges, improve our website and services, prevent fraudulent transactions, and comply with applicable laws and legal requirements.

3. Payment Information

Payments made through our website are processed by third-party payment service providers. Friends Fashion does not intentionally store complete debit card, credit card, UPI PIN, or banking credentials on our servers. Information is handled according to payment gateway security policies.

4. Sharing of Information

We do not sell or rent your personal information to third parties. Necessary information is shared with trusted service providers such as payment gateways, delivery partners, technology providers, customer support, or government authorities when legally required.

5. Cookies

Our website uses cookies and similar technologies to improve your browsing experience, remember preferences, understand website usage, and improve our services. You may manage or disable cookies through browser settings, though disabling them may affect website functionality.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Third-Party Services

Our website may use third-party services such as payment gateways, delivery services, analytics tools, or other technology providers. These third parties process information according to their own privacy policies and terms.

Depending on applicable law, you may have the right to:

Request access to personal information we hold about you

Request correction of inaccurate information

Request deletion of certain information

Ask questions about how your information is being used

To make a privacy-related request, please contact us using the details below.

9. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate consent.

If you believe we have inadvertently collected personal information from a child, please contact us.

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable laws.

Any updated version will be posted on this page with a revised “Last Updated” date.

Friends Fashion

11. Contact Us

📍 Address: NAUL, SHYAMPUR, HOWRAH, 711314

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

📞 Phone: 9734535829

📧 Email: support@friends